Mindvitae Lld Terms and Conditions (“Terms and Conditions”)

Mindvitae, mindvitae.com, Linga Fluens, Your Language Boost, yourlanguageboost.com, Green Wolf Way, greenwolfway.com, are trading names of Mindvitae Ltd (“Mindvitae”, “we”, “us”, or “our”).‎

The registered company address for Mindvitae Ltd is Mindvitae Ltd, 78 Cornhill Court Aberdeen AB16 5XS United Kingdom. We are registered in Scotland. Our Company Registration number is 468627 (SC468627).‎

mindvitae.com, yourlaguageboost.com, greenwolfway.com are websites, owned and ‎operated by us (each a “Site” and together with the “Sites”).

These Terms and Conditions comprise of:
• Part A – Website terms and conditions – applicable to all users of the Site(s). By using either Site, you are agreeing to these.
• Part B – Terms of sale – applicable to users of our services.
• Part C – General terms and conditions – these are applicable to both Parts A and B and D

• Part D - Terms of participation and waiver

Our Terms and Conditions were last updated on 10th August 2026.

A. WEBSITE TERM AND CONDITIONS

1. Access to our Sites
1.1 Access to our Sites is free of charge, unless there is a clearly advertised paid access offer and content access sold (courses, programs, digital downloads, memberships etc.).
1.2 It is your responsibility to make any and all arrangements necessary in order to access our Sites.
1.3 Access to our Sites is provided “as is” and on an “as available” basis. We may alter, suspend, or discontinue our Sites (or any part of them) at any time, for any reason, and without notice. We will not be liable to you in any way if our Sites (or any part of them) are unavailable at any time and for any period.
1.4 You must treat all identification codes, passwords, and other security information as confidential. If we think you have failed to keep confidentiality, we are allowed to disable any security information (including your passwords and codes).

2. Intellectual Property Rights
2.1 All Content included on our Sites and the copyright and other intellectual property rights subsisting in that content, unless specifically labelled otherwise, belongs to or has been licensed by us. All content is protected by applicable to the United Kingdom and international intellectual property laws and treaties.
2.2 Subject to PART A sub-Clause 2.3 you may not reproduce, copy, distribute, sell, rent, sub-license, store, or in any other manner re-use content from our Sites unless given express written permission to do so by us.
2.3 You may:
2.3.1 Access, view, and use our Sites in a web browser (including any web browsing capability built into other types of software or app);
2.3.2 Download our Sites (or any part of them) for caching purposes only;
2.3.3 Print one copy of materials that are specifically made available as part of digital  content which is paid for from our Sites;
2.4 Our status as the owner and author of the content on our Sites (or that of identified licensors, as appropriate) must always be acknowledged.
2.5 You may not use any content saved or downloaded from our Sites for commercial purposes without first obtaining a license from us (or our licensors, as appropriate) to do so.

3. Links to our Sites
3.1 You may link to our Sites provided that:
3.1.1 You do so in a fair and legal manner;
3.1.2 You do not do so in a manner that suggests any form of association, endorsement or approval on our part where none exists;
3.1.3 You do not use any logos or trademarks displayed on our Sites without our express written permission; and
3.1.4 You do not do so in a way that is calculated to damage our reputation or to take unfair advantage of it.
3.2 You may link to any page of our Site.
3.3 Framing or embedding of our Site on other websites is not permitted without our express written permission. Please contact us at info@mindvitae.com for further information.
3.4 You may not link to our Sites from any other site the content of which contains material that:
3.4.1 is obscene, deliberately offensive, hateful, or otherwise inflammatory;
3.4.2 promotes violence;
3.4.3 promotes or assists in any form of unlawful activity;
3.4.4 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age;
3.4.5 is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
3.4.6 is calculated or is otherwise likely to deceive another person;
3.4.7 is intended or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy;
3.4.8 misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of this PART A sub-Clause 3.4);
3.4.9 implies any form of affiliation with us where none exists;
3.4.10 infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trademarks, and database rights) of any other party; or
3.4.11 is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.

4. Links to Other Sites
Links to other sites may be included on our Sites. Unless expressly stated, these sites are not under our control. We neither assume nor accept responsibility or liability for the content of third-party sites. The inclusion of a link to another site on our Sites is for information only and does not imply any endorsement of the sites themselves or of those in control of them unless specifically stated.

5. Disclaimers
5.1 Nothing on our Sites constitutes advice on which you should rely. It is provided for general information, education or entertainment purposes only.
5.2 Insofar as is permitted by law, we make no representation, warranty, or guarantee that our Sites will meet your requirements, that they will not infringe the rights of third parties, that they will be compatible with all software and hardware, or that they will be secure.
5.3 We make reasonable efforts to ensure that the content on our Sites is complete, accurate, and up-to-date. We do not, however, make any representations, warranties, or guarantees (whether express or implied) that the content is complete, accurate, or up-to-date.
5.4 We make reasonable efforts to ensure that any and all pricing information shown on our Sites is correct at the time of going online. We reserve the right to change prices at any time and may add or remove special offers and promotions from time to time.
5.5 Whilst every reasonable effort has been made to ensure that all representations and descriptions of Services available from us correspond to the actual Services available, minor variations or errors may occur.
5.6 We make no representation, warranty, or guarantee that Services shown on our Sites will be available from us at the times requested by you.

6. Viruses, Malware, and Security
6.1 We exercise all reasonable skill and care to ensure that our Sites are secure and free from viruses and other malware.
6.2 You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.
6.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via our Sites.
6.4 You must not attempt to gain unauthorized access to any part of our Sites, the servers on which our Sites is stored, or any other server, computer, or database connected to our Sites.
6.5 You must not attack our Sites by means of a denial of service attack, a distributed denial-of-service attack, or by any other means.
6.6 By breaching the provisions of PART A sub-Clauses 6.3 to 6.5 you may be committing a criminal offense under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and we will cooperate fully with those authorities by disclosing your identity to them. your right to use our Sites will cease immediately in the event of such a breach.

7. Acceptable Use Policy
7.1 You may only use our Sites in a manner that is lawful. Specifically:
7.1.1 you must ensure that you comply fully with any and all local, national or international laws and/or regulations;
7.1.2 you must not use our Sites in any way, or for any purpose, that is unlawful or fraudulent;
7.1.3 you must not use our Sites to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and
7.1.4 you must not use our Sites in any way, or for any purpose, that is intended to harm any person or persons in any way.
7.2 We reserve the right to suspend or terminate your access to our Site(s) if you materially breach the provisions of this PART A Clause 7 or any of the other applicable provisions of the Terms and Conditions. Specifically, we may take one or more of the following actions:
7.2.1 suspend, whether temporarily or permanently, your right to access our Site(s);
7.2.2 issue you with a written warning;
7.2.3 take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
7.2.4 take further legal action against you as appropriate;
7.2.5 disclose such information to law enforcement authorities as required or as we deem reasonably necessary; and/or
7.2.6 any other actions which we deem reasonably appropriate (and lawful).
7.3 We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of the Terms and Conditions.

8. Privacy and Cookies
Use of our Sites is also governed by our Privacy Policy and Cookie Policy, available here https://www.mindvitae.com/privacy-policy/. These policies are incorporated into the Terms and Conditions by reference.

B.‎ TERMS OF SALE

1. Our Services
1.1 We provide the following services (“Services”):
a) Coaching, therapy and instruction services from our office or other locations, including but not limited to retreat, sports and wellness venues or at your ‎home (“Coaching Services”); and
b) online courses, webinars, digital downloads, and memberships available via our Site(s) (“Education Services”)
1.2 You must be at least 18 years of age and a consumer to purchase our services, purchase may be done on behalf of your child/children with your written permission to grant the use of these Services.

2. Charges
2.1 We will clearly communicate the prices of any Services agreed with you if they are not displayed on our Sites. If VAT is applicable this will be included in any prices.

3. Methods of Payment
3.1 We accept cash, cheques, BACS payments, and card payments for Coaching Services. There are no charges for any of these methods of payment.
3.2 We only accept card payments for the Education Services as this an online transaction made via our Site(s).
3.3 We use Stripe Inc. (“Stripe”) (https://stripe.com/gb) and PayPal Inc. (“PayPal”) to process card payments and you will also be subject to their terms and conditions.
3.4 You agree to compensate us in full against all reasonable costs, expenses, and outgoings incurred by us in obtaining payments from you in the event a failed payment occurs.

4. Booking an Appointment and Ordering
4.1 To book an appointment for Coaching Services, please ‎email us at info@mindvitae.com or use one of provided booking calendar options.‎ Exact details of the Coaching Services (for example and without limitation, details on what will be assessed, length of appointment, and staff who will be making the appointment) will be communicated to you when booking.
4.2 Education Services can be ordered via our Site(s), where descriptions of the Education Services can also be found.

5. Amendment of Orders and Cancellation Rights
5.1 In respect of the Coaching Services, please contact us as early as possible if you have to cancel an appointment, but the following will apply, depending on the nature of the appointment:
5.1.1 Initial assessment or follow on appointments:
a) We will not charge you for cancellations or moving appointments unless you give us less than one working days’ notice. To help you we will send an email reminder 48 hours before so that you can let us know if there is a problem.
b) With less than one working day notice we need to charge the full price (we may reduce this by 1/3 in case of illness or if there is a special reason, but this is at our discretion).

5.2 If we have to cancel or change your booking for Coaching Services, for whatever reason (sometimes things we cannot control like the weather conditions or illness of the staff will give us reason to cancel at short notice), we will try and give you as much notice as possible and will give you a full refund or transfer your booking to another date.
5.3 In respect of Education Services, in the unlikely event that a course you have purchased does not meet your expectations you are entitled to a full refund within the specified number of days of the start of the course (cooling-off period). To get this refund please contact info@mindvitae.com

6. Licence
6.1 When you purchase any Education Services, we will grant you a limited, non-exclusive, non-transferable, non-sublicensable license for you to access, participate in, and use the relevant Education Services for non-commercial purposes. The license granted does not give you any rights in the Education Services (including any material that we may license from third parties).
6.2 The license granted under PART B sub-Clause 6.1 is subject to the following usage restrictions: You may not copy, rent, sell, publish, republish, share, broadcast, or otherwise transmit the Education Services (or any part of it) or make it available to the public except as permitted under the Copyright Designs and Patents Act 1988 (Chapter 3 ‘Acts Permitted in relation to Copyright Works’).

7. Disclaimers
7.1 Insofar as is permitted by law, we make no representation, warranty, or ‎guarantee that our Services will meet your requirements.
7.2 ‎ Whilst every reasonable effort has been made to ensure that all representations and descriptions of services available from us correspond to the actual Services available, minor variations or errors may occur.
7.3 We make no representation, warranty, or guarantee that Services shown on our Sites will be available from us at the times requested by you.
7.4 In respect of the Coaching Services, it should be noted that results will be different for each individual depending on various factors, ‎including, without limitation, the number and frequency of sessions and any ‎preparation, activity, or other action undertaken by you and/or your child which is prescribed or ‎suggested by the staff. ‎Satisfactory progress in relation to any particular issue, or other ‎circumstance (or the resolution of it) cannot be guaranteed, and we make no warranty or ‎representation that any particular progress or result will be brought about as a result of ‎our providing the Coaching Services.‎

C.‎ GENERAL TERMS AND CONDITIONS

1. Our responsibility to you

1.1 As far as legally possible, we ‎exclude legal responsibility for the following:‎
• Any loss to you arising from the use of our Sites and/or Services.
• Loss of income, profit, business, data, contracts, goodwill or savings, or any unforeseeable losses resulting from our breach of these Terms and Conditions.‎
1.2 We also exclude, as far as legally possible, all terms and warranties or promises implied ‎by law or by statutes.‎
1.3 We don’t exclude legal responsibility for death or personal injury owing to our ‎negligence, or legal responsibility for fraud or fraudulent misrepresentation, or for ‎anything else where exclusion is not allowed by the law.‎

2. Communications from Us
2.1 If we have your contact details, we may from time to time send you important notices by email. Such notices may relate to matters including, but not limited to, service changes and changes to these Terms and Conditions.
2.2 We will never send you marketing emails of any kind without your express consent. If you do give such consent, you may opt-out at any time. Any and all marketing emails sent by us include an unsubscribe link. If you opt-out of receiving emails from us at any time, it may take up to five business days for your new preferences to take effect.
2.3 For questions or complaints about communications from us (including, but not limited to marketing emails), please contact us at info@mindvitae.com

3. Changes to the Terms and Conditions
3.1 We may alter the Terms and Conditions at any time. You are therefore advised to check this page from time to time.
3.2 In the event of any conflict between the current version of these Terms and Conditions and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

4. Contacting Us
To contact us for a general enquiry, please email us at info@mindvitae.com.
If you have any complaints, these should be addressed in the first instance to info@mindvitae.com. Upon request, we can provide you with ‎information regarding our complaints handling process.‎

5. Assignment
You may not assign, sub-license or otherwise transfer any of your rights under the Terms and Conditions.

6. No Waiver
If you breach the Terms and Conditions and we either fail or delay to exercise our rights, it does not mean we have waived those rights.

7. Force Majeure
We shall not be responsible for any breach of the Terms and Conditions caused by circumstances beyond our control.

8. Third Party Rights
A person who is not a party to the Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any of the Terms and Conditions, but this shall not affect any right or remedy of a third party which exists outside that Act.

9. Severability
In the event that any provision of the Terms and Conditions is found to be unlawful, invalid, or otherwise unenforceable, that provision is to be deemed severed from the Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions.

10. Data Protection
10.1 All personal information that we may use will be collected, processed and held in accordance with the provisions of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”) and your rights under the GDPR.
10.2 For complete details of our collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of your rights and how to exercise them, and personal data sharing (where applicable), please refer to our Privacy Policy https://www.mindvitae.com/privacy-policy/

11. Law and Jurisdiction
These Terms and Conditions, and the relationship between you and us (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of Scotland and shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, ‎as determined by your residency‎.

D. Client’s TERMS OF PARTICIPATION & WAIVER

To participate in any services of Mindvitae Ltd either in person or through our Site(s) as a client (referred to as “I” below), you accept the following:

1.   Professional capacity

I acknowledge that Mindvitae Coaches, Practitioners & Instructors are Intuitives. I acknowledge that very few or none of them are medical doctors or psychology professionals, nor are they licensed financial advisors, marriage counsellors or lawyers, nor are they claiming to have any special professional qualifications or designations of any kind, unless specifically stated. In the case that a specific coach, practitioner or instructor happens to have any of these other non-Mindvitae certifications, such as being a doctor or psychologist, I understand that they are not acting in that official capacity and are only acting as Mindvitae Certified Coaches, Practitioners & Instructors. Accordingly, I understand that any information or ideas they share during our work together is only a personal opinion and will not be construed as medical or psychological advice, professional financial advisory services, legal advice or anything else other than their personal opinion and intuitive guidance. I further understand that if I have a medical or psychological condition, it is advisable to seek medical or psychological advice from a licensed professional in those fields.

2. Liability waiver

In consideration of the services, information, and support I have received or will hereafter receive from Mindvitae Coaches, Practitioners & Instructors, I hereby hold harmless any and all Mindvitae Coaches, Practitioners & Instructors, Mindvitae Ltd, and any related entities from any and all liability in consequence of such services, information and support given, and I release and waive all claim for damage, as a result of such services, information and support. This release shall be effective and binding upon my heirs, next of kin, executors, administrators and assigned. I have read this waiver & release in its entirety before agreeing to it, and I understand its effect. I understand that I am waiving certain legal rights that I or my heirs, next of kin, executors or administrators otherwise may have had.

3. Copyrights

I understand and agree that the programs, courses, classes, training, facilitations, live calls and events, question and answer sessions, information, ideas, materials, methods, techniques, frameworks, worksheets, attachments, recorded materials and all related content taught and shared by Mindvitae Ltd and any Mindvitae Coaches, Practitioners & Instructors in any format or setting (hereafter referred to as “The Information”) are designed for my own educational or entertainment purposes only. I understand and agree that The Information contains copyrighted material and may include trade secrets and other intellectual property that is the sole property of Mindvitae Ltd, and that without specific written permission from Mindvitae Ltd The Information may not be reproduced in any manner in whole or in part and may not be shared in whole or in part in digital or non-digital format, in person or over the phone or in any other way with anyone else or in any public or private forums or groups now or in the future. I further understand and agree not to use any of The Information with other people or private clients until I have completed at least Level I Mindvitae Certification from any instructor that has been officially authorized to teach Level I Mindvitae Certification. I understand and agree that if I do complete all of the requirements for Level I Mindvitae Certification that this certifies me to use The Information with individuals in a one-on-one setting only, and that I would need to complete additional certification programs with Mindvitae officially authorised instructor to lead such additional certification programs before I am authorized to use The Information with groups of 2 or more people or in any other way other than using The Information in a one-on-one setting only. I further agree to refer to The Information as Mindvitae Key or Mindvitae Method. I agree not to share any writings about or summaries of any of The Information or teach any part of it to others in a group program or privately one on one or in any other setting or via any other means, live or recorded, without prior written permission from Mindvitae Ltd.

4. Use of recordings

I hereby grant Mindvitae Ltd, and any and all agents, associates or assignees the unlimited right throughout the Universe to 1) record my voice and/or image (photo or video) at any time during any of the programs I am enrolled in or any events or calls I attend (other than during any private 1-on-1 sessions) 2) use my name, voice, photo and video recordings, and written, voice and/or video comments and testimonials in any form of products (including but not limited to audio, digital, and/or physical products), as well as in sales and marketing materials both on and offline, and 3) publish, distribute, and/or sell these materials in any form. I waive any right to inspect or approve any use of the voice and/or video recordings, and I release Mindvitae Ltd, and any and all agents, associates or assignees from all claims for libel, slander, invasion of privacy or any other claim related to the voice and/or image/video recordings.

5. Session rescheduling

I understand and agree that if I purchase one or more private sessions with Mindvitae Ltd that I need to provide 24 hours notice to reschedule. I agree that if I don’t reschedule with 24 hours notice or if I show up more than 5 minutes late for my session, it will be considered a no show, and I will lose my session and will not receive a full or partial refund for the session or for the program the session was included with if it was included as part of a group program.

6. Payments

I understand and agree that if I purchase a recorded program or a live program with a fixed start and end date (i.e., not an ongoing membership) from Mindvitae Ltd with a payment plan, that such a payment plan is not a subscription I can cancel at any time, but is a pre-authorization of a fixed number of payments at a fixed amount. For example, if I purchase a program for 12 payments of £97, I am authorising my bank, credit card, PayPal and/or other payment method to make all 12 payments of £97, and I cannot cancel the payments after 6 months or at any other time. The only exception is if there is a specified 10 or 30-day refund policy advertised for the specific program or service I am purchasing, in which case I can receive a refund of my first payment and cancel all future payments by notifying Mindvitae Ltd via email at info@mindvitae.com within 10 or 30 days of purchase (or within 10 or 30 days of the start of the program, whichever is earlier) that I would like a refund. If there is no 10 or 30-day refund policy advertised, if the 10 or 30-day refund window has passed, or if the 10 or 30-day refund policy has been nullified by me receiving a 1on1 session included with the program or service as outlined in item 7 below, I understand and agree that I am unable to cancel for any reason any future payments that are included in the payment plan I agreed to when I purchased the program or service. Conversely, I understand and agree if I sign up for a membership that has no fixed end date, that my card will be automatically billed each month or year (whichever frequency I chose) until such time as I cancel my membership. There are no refunds on memberships but they can be cancelled at any time by emailing info@mindvitae.com.

7. Refunds and Money Back Guarantee

I understand and agree that unless specifically advertised and highlighted on a registration page, checkout page or during an information call, there are no refunds or partial refunds on any programs, private 1on1 sessions, packages of 1on1 sessions, or other services I purchase from Mindvitae Ltd. I also understand that if there is a 10-day or 30-day full refund guarantee as advertised, that I can receive a full no questions asked refund by emailing info@mindvitae.com within 10 or 30 days respectively of my date of purchase (or within 10 or 30 days respectively of the start of the program, whichever is earlier), and I will receive a full refund. I understand and agree that if I purchase a program that comes with a 10-day or 30-day money back guarantee and that includes a 1on1 private session with any of Mindvitae Coaches, Instructors and Certified Practitioners, that once I receive an included one-on-one session - the act of showing up for a scheduled one-on-one session and/or not showing up within 5 minutes of my scheduled session time constitutes “receiving a session” - that this nullifies the 10-day or  30-day money back guarantee and I would not be able to receive a full or partial refund of the program even if it is within the 10-days or 30-days refund window.

8.Program transfers

I understand that there are no transfers from one group program to another group program. I understand that if extenuating circumstances arise and I would like to switch from a program I have already registered for to a similar or different program offered in the future, I can email info@mindvitae.com and ask if they will make an exception to this policy and allow me to transfer. I understand that many of these requests are denied, and that if an exception is made on my behalf there may be an administrative fee involved in transferring me to the other program I prefer.

9. Dates and Times of calls/events

I understand that there may be times when the dates and times of calls and/or events may be changed from the originally advertised and/or originally expected dates and times, and I agree that any such changes will not be grounds for me to receive a full or partial refund for any programs, events or other services I have purchased that these rescheduled calls and/or events are included as a part of. I understand that Mindvitae Coaches, Instructors and Certified Practitioners, and Mindvitae Ltd will make a good faith effort to keep to the originally advertised and/or originally expected dates and times, and that if they decide to change dates and/or times, they will communicate any changes as far in advance as possible to the email address I used to register for the event, program or service. I also understand that while there is no promise, there is a possibility that Mindvitae Coaches, Instructors and Certified Practitioners, and Mindvitae Ltd may add one or more additional bonus calls to thank me for my understanding and flexibility around any unexpected scheduling changes.

10. Online communities

I understand and agree that if I join any online communities owned or managed by Mindvitae Ltd that I will follow all of the guidelines posted inside of these communities. I understand and agree that if I violate any of these guidelines I may be removed from that specific community or all of the online communities owned or managed Mindvitae Ltd. I understand and agree that if I am removed from one or more online communities, I will not receive a full or partial refund for any programs or services I have purchased from Mindvitae Ltd. I understand that Mindvitae Coaches, Instructors and Certified Practitioners, and Mindvitae Ltd involved in managing these communities will when they see fit provide one or two warnings and opportunities to come into alignment with posted guidelines before removing me or anyone else from any of the online communities, but there may be circumstances where guideline violations are of a specific nature where Mindvitae Coaches, Instructors and Certified Practitioners and Mindvitae Ltd involved in managing these communities will remove me or others from one or more online communities without prior warning. I understand and agree that it’s up to the sole discretion of Mindvitae Coaches, Instructors and Certified Practitioners, and Mindvitae Ltd involved in managing these communities how to handle community guideline violations.